Shipping costs & delivery
We ship your order with DHL.
An order on collagreen.com is delivered free of charge in Germany with a minimum order value of 30 euros. Shipping costs 3.90 euros below.
In the Netherlands, Austria and other EU countries , orders are delivered free of charge with a minimum order value of 49 euros. Shipping costs 7.90 euros per order.
When does my order arrive?
As soon as a package is shipped, you will receive a shipping confirmation by email. With the tracking number in it you can track the shipment progress at any time.
Standard shipping time: 1-3 business days (Monday-Saturday)
Delivery also possible to the following countries:
Belgium, France, Luxembourg, Poland, Portugal, Sweden, Latvia, Lithuania, Bulgaria, Denmark, Estonia, Croatia, Cyprus, Czechia, Finland, Greece, Hungary, Ireland, Malta, Romania, Slovakia, Slovenia, USA
Shipping to Switzerland is not possible from our German online shop. For shipping to the Netherlands , please visit our international online shop.
| COUNTRIES | DELIVERY TIMES |
| Germany | 1 to 2 days |
| Netherlands, Austria | 2 to 3 days |
| Other countries mentioned above* | 3 to 7 days |
| *Time may vary depending on local carriers and customs processing time. |
If you still have not received shipping information after 5 days: please contact our customer service
Shipping to the USA costs 19.99 euros per order.
